Case Study

Data Security for Hahn

A Leading Predictive Marketing Communications Agency

THE CHALLENGE

Building a Security-Aware Culture from the Ground Up

At the height of the pandemic, Hahn successfully repositioned and rebuilt itself to be a leading agency in predictive marketing communications. Creating this new model required two essential ingredients – the acquisition of a data intelligence firm, and the onboarding of a digital protection agency partner in Silent Quadrant. Hahn’s new data-powered services require access to sensitive and confidential client information and assurances of a cybersecurity smart team of experts.

The Solution

A Comprehensive Information Security Roadmap to Achieve SOC2 Compliance

Leveraging Silent Quadrant’s Cybersecurity Framework, the agency created a customized model ensuring top-down education, understanding, and the ultimate adoption and implementation of new requirements and documentation for achieving Silent Quadrant CSF Certification in just nine months.

Additionally, Silent Quadrant vetted, recommended, and engaged an essential IT services 3rd-party partner for Hahn who could assist with and help deliver on the technical requirements necessary to achieve each phase of the SOC2 compliance journey while, at the same time, maintaining 100% business continuity services for Hahn’s remote workforce.

Silent Quadrant Cybersecurity Framework Certified

Hahn’s Customized Journey from SQ CSF to SOC2 Audit

  • SQ CSF Update

    • Review Controls and Identify Gaps

    • Update Policies

    • Culture Survey

    • 3rd Party

    • Digital Acumen

  • SQ CSF Reveal

    • Reveal Report on Revised SQ CSF

    • Schedule SOC2 Gap Assessment Meetings

  • Gap Assessment

    • Complete SOC2 Gap Assessment

    • POAM to Bridge / Remediate Gaps

    • 2Q SQ CSF Reveal

  • SOC Controls

    • SOC Review Period

    • SOC Controls Operational

  • SOC2 Audit

    • Undergo SOC2 Audit by Independent CPA Firm

The Result

A+ Cyber-Aware Culture and Secured Network

Through a combination of Silent Quadrant’s monthly online employee security training and its digital protection reporting and insights platform Target Lock, Hahn is better able to fulfill its predictive analytics vision for its clients across its portfolio of energy & essentials and food & beverage clients.

Hahn’s Reputational Protection through approach:

  • Consistent

  • Adequate

  • Reasonable

  • Effective

“Whenever a client not only entrusts us with their brand, but also their data, it’s paramount to our success that we can guarantee that not only their data, their people, and our teams are all operating in a secure environment.”

— TIM WEINHEIMER, CHIEF INNOVATIONS OFFicer

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