Case Study
Data Security for Hahn
A Leading Predictive Marketing Communications Agency
THE CHALLENGE
Building a Security-Aware Culture from the Ground Up
At the height of the pandemic, Hahn successfully repositioned and rebuilt itself to be a leading agency in predictive marketing communications. Creating this new model required two essential ingredients – the acquisition of a data intelligence firm, and the onboarding of a digital protection agency partner in Silent Quadrant. Hahn’s new data-powered services require access to sensitive and confidential client information and assurances of a cybersecurity smart team of experts.
The Solution
A Comprehensive Information Security Roadmap to Achieve SOC2 Compliance
Leveraging Silent Quadrant’s Cybersecurity Framework, the agency created a customized model ensuring top-down education, understanding, and the ultimate adoption and implementation of new requirements and documentation for achieving Silent Quadrant CSF Certification in just nine months.
Additionally, Silent Quadrant vetted, recommended, and engaged an essential IT services 3rd-party partner for Hahn who could assist with and help deliver on the technical requirements necessary to achieve each phase of the SOC2 compliance journey while, at the same time, maintaining 100% business continuity services for Hahn’s remote workforce.
Hahn’s Customized Journey from SQ CSF to SOC2 Audit
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SQ CSF Update
Review Controls and Identify Gaps
Update Policies
Culture Survey
3rd Party
Digital Acumen
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SQ CSF Reveal
Reveal Report on Revised SQ CSF
Schedule SOC2 Gap Assessment Meetings
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Gap Assessment
Complete SOC2 Gap Assessment
POAM to Bridge / Remediate Gaps
2Q SQ CSF Reveal
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SOC Controls
SOC Review Period
SOC Controls Operational
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SOC2 Audit
Undergo SOC2 Audit by Independent CPA Firm
The Result
A+ Cyber-Aware Culture and Secured Network
Through a combination of Silent Quadrant’s monthly online employee security training and its digital protection reporting and insights platform Target Lock, Hahn is better able to fulfill its predictive analytics vision for its clients across its portfolio of energy & essentials and food & beverage clients.
Hahn’s Reputational Protection through approach:
Consistent
Adequate
Reasonable
Effective
“Whenever a client not only entrusts us with their brand, but also their data, it’s paramount to our success that we can guarantee that not only their data, their people, and our teams are all operating in a secure environment.”